Our Products


Use the menu below to browse our product range:


 

Customer Testimonials


Nan meant the world to us. This was a fitting tribute at a great price. Mr Everly, Ruislip

Thank you so much we were so delighted and you made it so easy. Mrs McGuire, Altrincham

Excellent price and lovely people to deal with. Many thanks. Mrs Bennett, Southport
We couldn’t have afforded a memorial before we found your site. Great value. Mr Abbott, Essex Quick, easy service. Pleasure to deal with.
Mr McLean, Liverpool
Many thanks. You made this difficult choice easy. Mrs Smith-Carlson, Formby



 

Customer Service Policies



Customer Service

Handcrafted Memorial strives to give you the best possible service to help you remember and honour your loved ones. All Handcrafted Memorial products are manufactured to your special, personalized requirements. Every possible care is exercised to ensure that all products are manufactured to our high exacting standards within planned manufacturing times. Unexpected manufacturing delays can occur for various reasons. Should such a delay occur, which will adversely affect forecast product delivery, it is our policy to notify you, within 48 hours of the delay becoming evident, of any product supply delay together with a rescheduled delivery date. We believe that you will get long lasting satisfaction from your Handcrafted Memorial product.


Turnaround time
Currently the turnaround time is approximately 7 working days from the customer's approval of the design drawing. Please contact us if you want us to give you a firm turnaround time.


Guarantee, Returns and Refunds

We do offer a full money back guarantee during the design process up to your proof authorisation. In the unlikely event that we cannot fullfil any special requirement you may have, we will refund your monies in full with no design or proof charges, unfortunately after this point we cannot make refunds due to the memorial being designed by you for you and with no commercial value other than to you.

We ask customers to please use care when choosing their product and specifying the required customisation. Refunds cannot be provided if customers simply change their minds or make a wrong selection.


Secure and safe payments

We use WorldPay to process payments. WorldPay is one of the world's leading secure payment providers.

 







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